I explained Extractive Journalism awhile back as a technique to enhance toot effectiveness and build readership.
Another POSITIVE thing I tend to do is share my similar experiences to your posted experience. I like to focus on the positive aspects of the experience, to share another aspect of the same thing.
Look for the good and promote that
Having been a Professional Fault Finder for 25 years as a Mfg Eng whose job was process improvement it was a tricky transition.